Our recent collaboration with the global luxury skincare brand Chanel for their cosmetics outlet in Vietnam illustrated Essential Kneads resourcefulness and flexibility in meeting clients’ needs. Facing challenges with timelines and budget constraints, we were presented with an opportunity to showcase our commitment to excellence.

CHALLENGE
Chanel Vietnam sought a specific spa bed and stool from a spa manufacturer in Europe for their opening in Lotte Mall West Lake Hanoi, Vietnam. However, the specified brand encountered setbacks in meeting the required timeline and budget, putting our client’s plans in jeopardy.

SOLUTION
We embarked on a mission to find an alternative solution that wouldn’t compromise on quality or aesthetics. Through intensive negotiations and dedicated efforts, we successfully collaborated with Lemi Italy, a prestigious supplier renowned for their superior spa equipment, to supply this project.

Our intimate collaboration with Lemi Italy allowed us to not only meet but exceed our client’s expectations. We ensured the supply of the spa bed and stool within the specified timeline and budget to Vietnam, granting our client peace of mind and satisfaction.

RESULT
The client’s delight and satisfaction reaffirmed our commitment to delivering unparalleled service. Their testimonial serves as a testament to our dedication to problem-solving and going the extra mile for our clients.

COMMITMENT TO YOU
This success story isn’t just an isolated incident—it’s a reflection of our unwavering commitment to meeting your needs, no matter the challenges. We look forward to extending this commitment to every current and potential client we serve, delivering a seamless experience and unparalleled satisfaction.