Essential Kneads Pte Ltd
Reg. No. 201111214G


T: (65) 6315 1654
Monday – Friday, 10 a.m. – 5 p.m.


[email protected]

Frequently Asked Questions

Please read our FAQ before sending us a message.

Can I choose the colors, finishings, size, and optional upgrades unique to my project?
Of course! Our professional sales consultants will assist you to select the equipment to fit your specific needs.
Can you arrange door-to-door delivery?
Yes! Please let us know the model, quantity, and your delivery address. We will get back to you with a shipping quote.
What is the delivery timeline?
Production is typically 4-8 weeks depending on model and the specifications (colors, finishing, size, etc). Shipping transit time will take another 2-8 weeks (depending on shipping mode and destination).
What payment methods are accepted?
We accept wire transfers and cheque payments.
What are the warranty terms?
All equipment will follow each respective manufacturer's international warranty terms. Please let us know which model you are interested so we can advise you further.
How do I track my shipments?
Orders shipped through FedEx/DHL/UPS will have a tracking number. Please contact us for orders shipped through other shipping modes.